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One reply should change the whole flow

What happens next matters

Most multichannel problems start after the first signal

Adding LinkedIn to email is easy.

What gets harder is what happens next.

A prospect replies on LinkedIn, but the email follow-up still goes out.
Someone opens, clicks, or connects, but the next step stays unchanged.
A contact should be paused, but the flow keeps running.

That is the real gap.

Not the number of channels.
The fact that follow-up logic stays disconnected.

What prospects notice

When email and LinkedIn are not aligned, it shows.

One touch says, “we noticed you.”
The next one says, “we did not.”

A reply in one place should change what happens in another.
A warm signal should affect the next step.
A contact who is not a fit should not stay in the same flow.

That is what stronger multichannel follow-up looks like.

🚀 New in Salesforge

That is why we shipped the Multichannel API.

You can now manage multichannel workflows through API, including:

  • Sequences

  • Contacts and Enrollments

  • Sender profiles

  • Schedules and settings

  • Execution

  • DNC entries

  • Threads across LinkedIn and email

If you are already running both channels, this gives you a better way to keep everything aligned.

Also worth your time

I’m doing a live session with Sabir Naghiyev from Chrysales on the sales processes that help create more pipeline without growing headcount at the same pace.

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