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Make sure your contact data isn't derailing your outreach

Here's how to fix contact data quickly and keep your campaigns on track.

Imagine this: You’re in the middle of a high-performing cold email sequence, and suddenly, it grinds to a halt.

The culprit? A single broken variable or spintax error. Sound familiar? If so, you’re not alone - but the good news is, we have you covered with new Salesforge features and expert tips to help you solve these issues faster than ever.

You can now troubleshoot your contact data in just a few clicks, keeping your campaigns running smoothly and ensuring every email reaches its recipient as intended. Let’s dive into how these updates can revolutionize your outreach workflow and what else you can do to make sure you’re always running at 💯

New Features in Our Products 🚀

New in Salesforge 🟣

  1. Native Slack Integration: Stay in sync by choosing labels or sequences to receive targeted Slack notifications when emails are labeled or received in Primebox. More information: https://help.salesforge.ai/en/articles/10049021-slack-integration

  2. Contact Editing: Easily resolve interrupted contacts with editing functionality and improved error messaging. We now return specific variable or spintax issues to help you address problems quickly and keep sequences running smoothly.

  3. Enhanced Sequence View: Paginated view now supports more sequences per page.

  4. ESP Filters & Columns: Added filters and a dedicated table column for ESP providers, available post-contact validation when ESP is assigned for each contact.

  5. Programmatic Sequence Building via API: The sequence builder is now fully API-enabled—build and manage sequences programmatically, along with many new public API endpoints!

New in Infraforge 🔵

  1. IP Buying on Infraforge: Improve deliverability by assigning a separate IP to each workspace or easily replace an IP if it's blacklisted or burned. More information: https://help.salesforge.ai/en/articles/10149239-how-to-buy-additional-ip-in-infraforge

  2. Mailbox Deletion Endpoint: Public API endpoint for deleting mailboxes.

  3. Forwarding Emails: Forwarding addresses are now displayed in the mailboxes table.

New in Mailforge ⚪️

  1. Forwarding Emails: Forwarding addresses are now displayed in the mailboxes table.

Why this matters?

Personalization and precision are the cornerstones of effective cold email outreach. A small error in your contact data can:

  • Interrupt your sequences, causing delays.

  • Lead to embarrassing mistakes in your emails, like incorrect names or placeholders showing up in the text.

  • Hurt your deliverability and response rates by sending poorly formatted or incomplete messages.

Monitoring your contact data and spintax isn’t just about avoiding technical glitches - it’s about preserving the integrity and effectiveness of your outreach efforts. Accurate contact data ensures your emails are highly personalized, which is key to capturing your prospect’s attention and building trust.

🔔 Quick reminder before Thanksgiving:

You can pause your sequences in Salesforge for any major holidays that your prospects might be celebrating 👏

On the other hand, poorly maintained data or broken spintax can lead to embarrassing errors, like sending emails with incorrect names or visible placeholders (e.g., "Hi ").

These mistakes not only damage your credibility but can also hurt deliverability, as email providers may flag inconsistent or poorly formatted messages.

By proactively monitoring and validating your data and spintax, you create polished, professional campaigns that resonate with recipients and improve your chances of landing in the inbox rather than the spam folder.

Let’s dive into how our new features can help you do that:

Connect with growth professionals in our live weekly webinars, where we’ll dive into our product portfolio and walk you through how to create and manage high-performing email campaigns.

Whether you’re new to email marketing or looking to boost your current efforts, you’ll leave with actionable strategies to improve your results.

🔧 Contact Editing: Fix issues instantly

Even one contact with incorrect data can impact your performance. With our updated editing functionality, you can:

  • Directly edit contact data: Update names, emails, and custom variables right in the platform without disrupting your ongoing sequences.

  • Resolve interrupted contacts: If a contact is flagged as problematic, you can quickly fix the issue and re-enable the sequence.

  • Save time and effort: No more exporting, reformatting, and re-importing your contact list just to make minor adjustments.

This seamless process allows you to keep your momentum and avoid delays caused by preventable errors.

⚡ Improved Error Messaging: Pinpoint problems faster

Understanding what’s wrong is half the battle. That’s why we’ve enhanced our error messaging to provide clear and actionable insights when issues arise.

Here’s what’s new:

  • Specific variable errors: If a placeholder field (e.g., ) is missing or mismatched, you’ll know exactly which one needs fixing.

  • Spintax guidance: For those using spintax for message variations, our system will flag problematic syntax and suggest corrections.

  • Real-time feedback: Spot and fix errors as soon as they’re identified, without having to dig through your entire contact list.

This transparency saves you from guesswork, letting you focus on what you do best - engaging with prospects.

Book meetings on autopilot with Agent Frank!

Agent Frank was designed to handle your entire cold outreach process on autopilot - from finding new prospects and crafting emails to booking meetings. Free up your team to focus on what matters - closing deals 🚀 Click below to book a demo and learn all about how Agent Frank works:

Pro tips for troubleshooting contact data

Here are some best practices to optimize your workflow and maximize your outreach success:

  1. Audit variables before launch

    • Always double-check placeholder fields like , , or to ensure accuracy.

    • Use test emails to confirm your templates are rendering correctly.

  2. Simplify your spintax

    • Avoid overcomplicating message variations. Simple structures like {Hi|Hello} {{first_name}} work best.

    • Test your spintax in smaller batches to ensure all variations are functional.

  3. Watch out for error messages in Salesforge

    • Pay attention to error details - they’re designed to guide you to the exact problem and provide solutions.

    • Fix flagged errors immediately to prevent them from compounding across sequences.

  4. Create a pre-launch workflow

    • Validate your contact list with tools like Salesforge’s built-in validation features.

    • Review your sequences with a fine-tooth comb before hitting “send.”

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